Shop Manager

Requisition ID
2020-5977
Category
Shop Manager
Location : Address
704 W Indian School Rd
Location : City
Phoenix
Location : State/Province
AZ
Location : Postal Code
85013

Overview

Shop Manager Position Overview

 

The Take 5 Family is hiring customer service maniacs!

 

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

 

What Employees Love about Take 5

 

  • Annual Shop Manager Conference
  • Weekly salary, weekly sales commission, monthly bonus potential
  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
  • The family environment
  • Benefits: Free oil changes, Paid time off, 401(k) program
  • Employee contests
  • Standard benefits options (medical/dental/vision etc.)
  • Easy to transfer to locations across the country
  • Opportunity to meet new people every day
  • Community involvement
  • Learning new skills

 

Responsibilities

What does a Shop Manager (SM) do?

 

  • Recruiting, Interviewing, Onboarding
  • Responsible for motivating the team, holding the team accountable, and making personnel decisions
  • Check in with customers before they leave the shop to make sure they had a great experience
  • Ensure crew actively provides excellent customer experience
  • Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
  • Place product orders
  • Understand the shop’s financials to drive results and beat budget
  • Conduct quarterly employee evaluations
  • Submit payroll
  • Create crew schedule
  • Support technicians with their duties

Qualifications

Good to Know Before You Start!

 

  • Be prepared for early hours and working approximately 55 hours per week
  • Shop Managers are the first line of defense for customer service
  • Must be adaptive to change
  • Basic computer skills are needed
  • Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
  • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
  • You may need to work in hot/cold weather conditions
  • Always be alert and aware of your surroundings
  • Must be able to lift up to fifty (50) pounds

 

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